Frequently Asked Questions (F.A.Q.)
CAN I CANCEL MY ORDER?

• If you would like to cancel your order, please contact me within within 12 hours of placing your order at nogginsdraws@gmail.com.
• Orders that have already been shipped cannot be cancelled.

CAN I GET  A REFUND?

• Refunds are only available for items that have not been shipped yet, or have been returned and reviewed and approved
• I will notify you once I’ve received and inspected your return, and let you know if the refund was approved or not.
• If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

CAN I EXCHANGE AN ITEM?

• ​Exchanges are only available for items of the same value if approved. 
• Exchanged items cannot be shipped until the returned item or items are received and approved.

WHAT IF MY ITEMS HAS DAMAGES OR ISSUES?

• Please inspect your order upon receiving it and contact me immediately at nogginsdraws@gmail.com if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue.
• I will not review items after 3 days of being received at the shipping destination .

NON-RETURNABLE ITEMS

• Digital Items or downloads are no returnable or refundable.
• Items bought on sale or close out are not returnable.